Once your order is placed, a digital receipt will be emailed to you immediately. You can also access your order history and receipts by logging into your account on our website.

We accept returns only for damaged or incorrect products. To initiate a return, please contact us within 48 hours of receiving the item with pictures and order details. For more, visit our Returns & Exchanges Policy page.

Since each piece is handcrafted with care, please allow 40–45 business days for dispatch. We believe in quality over haste, and this time ensures that your product meets our high standards before it reaches you.

Yes, we do restock many of our popular items. However, since each piece is handcrafted, restocking may take time. You can click the “Notify Me” button on the product page to receive updates.

We offer nationwide shipping across India and ship internationally to 10+ countries including the USA, UK, Australia, and UAE. Shipping charges and delivery timelines vary based on the destination.

Yes. Every product is hand-painted by skilled women artists using traditional Madhubani motifs and techniques. No prints or machine work is involved.

Absolutely! We specialize in customized orders. You can choose your product, design theme, colors, and fabric. We’ll share a sketch for approval before we start painting.

Currently, we accept prepaid orders only. Payment details are shared via WhatsApp or directly through the website.

We recommend dry cleaning only to preserve the artwork. Do not bleach or soak.

For bulk orders or collaborations, please email us or WhatsApp.